Frequently Asked Questions

Everything you need to know about your Stance shopping experience.

How long does shipping typically take?

Standard domestic shipping takes 3-5 business days, while international orders may take 7-14 business days depending on the destination and customs processing.

What is your return and exchange policy?

We offer a 30-day return policy for all unworn items in their original packaging. Exchanges are free of charge, while returns for a refund may be subject to a small shipping fee.

How do I determine the right size for me?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer buy-now-pay-later options via Klarna and Afterpay.

Are your materials sustainably sourced?

Yes, we are committed to ethical fashion. Over 70% of our current collection is made from organic cotton, recycled polyester, or Tencel, and we work exclusively with certified fair-labor factories.

Can I track my order once it has been shipped?

Absolutely. As soon as your order leaves our warehouse, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress.